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We had a Whirlpool Dryer, just 18 months old which unfortunately had a part fail.. Pear Tree sent out a great service professional Ken to diagnose and repair. Unfortunately the part had to be ordered, but they had the part within days and Dan returned to install the part. On both visits they were on-time, texted to tell me their exact arrival time and were very careful with our appliance and our home despite the close quarters in our laundry room. Great experience! I highly recommend them.
The repairmen were extremely professional, courteous, and respectful. They were on time and gave us a thorough explanation of what was wrong with our dryer. Ultimately, we decided to opt out of the repair and buy a new dryer. They removed the old damaged dryer for us as well. I would highly recommend this company for any and all appliance repairs.
2 gentlemen arrived on time and repaired our double wall oven. They diagnosed the issue a couple weeks prior to the repairs. They where very careful when removing the oven doors and placed them on padded blankets to protect the doors and my floors. I have used Pear Tree a couple times now and are very happy with their services. Great company and they will be our first call if we have an issue.
If you’ve ever had a broken appliance at your house, I have 2 bits of advice. The first is do not call Lowe’s even if you bought your appliance there. The second is to call Pear Tree Appliance Repairs. They not only answer your phone call but will actually schedule an appointment. I emailed them and received a call within an hour. They work around your schedule and even texted me when the repairman was on the way. In less than 40 minutes, the refrigerator was fixed and the men were on their way! Thank you to each person I spoke to or came to my location! Such a professional company!
These guys were very nice and very thorough. The main technician is the owner and knows appliances forwards and backwards. They’re responsive, loval, customer service focused and competitive price wise. They did a great job replacing my stovetop and even was able to point out the deficiencies in the contractor’s job who installed the original one that came with my house. I was very impressed and won’t hesitate to go back.