Schedule Service

About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $94.

This includes the trip to the home and a complete diagnosis of your unit regardless of time.
Parts and labor are extra.
Labor is calculated using a national flat rate labor guide.

Nick Batchelor
10/07/2021
Great crew, responsive and knowledgeable. Lucky I found them!Service: Repair refrigerator
Overall Experience
Jerry Beckman
10/06/2021
Highly recommend! Very professional, very knowledgeable and very accommodating with my schedule.Service: Repair refrigerator
Overall Experience
Harold G.
09/19/2021
We had a Whirlpool Dryer, just 18 months old which unfortunately had a part fail..  Pear Tree sent out a great service professional Ken to diagnose and repair.  Unfortunately the part had to be ordered, but they had the part within days and Dan returned to install the part.  On both visits they were on-time, texted to tell me their exact arrival time and were very careful with our appliance and our home despite the close quarters in our laundry room.  Great experience! I highly recommend them.
Overall Experience
J Geo
09/13/2021
Very friendly and quick to schedule to fix our washer.
Overall Experience
Sally Duff
09/13/2021
The service was excellent and efficient. All encounters I had with their people were positive.Service: Repair refrigerator / freezer
Overall Experience

How We Schedule

TIME

When you call, we will schedule a date with a two hour arrival window for when you can expect the technician to arrive.

DAY OF YOUR APPOINTMENT

 We call ahead and send a text message when the technician is on their way to your home.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty. 

Warranty

At Pear Tree, customer satisfaction is our top concern.

We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

When you deal with Pear Tree Appliance, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.