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About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $89.

This includes the trip to the home and a complete diagnosis of your unit regardless of time.
Parts and labor are extra.
Labor is calculated using a national flat rate labor guide.

Tina W.
06/11/2021
We appreciate William being able to diagnose the issue with our washing machine and order the needed parts quickly. We appreciate their professionalism. The owner, Ken, consistently insures his customers receive quality service at a fair price that is backed with a guarantee.
Overall Experience
Kevin Evans
06/04/2021
Love 💘the service all around professional 👏from A to Z ! Keep up the great 👍works
Overall Experience
Lauren R.
06/04/2021
The repairmen were extremely professional, courteous, and respectful. They were on time and gave us a thorough explanation of what was wrong with our dryer. Ultimately, we decided to opt out of the repair and buy a new dryer. They removed the old damaged dryer for us as well. I would highly recommend this company for any and all appliance repairs.
Overall Experience
Lisa G.
05/03/2021
If you’ve ever had a broken appliance at your house, I have 2 bits of advice. The first is do not call Lowe’s even if you bought your appliance there. The second is to call Pear Tree Appliance Repairs. They not only answer your phone call but will actually schedule an appointment. I emailed them and received a call within an hour. They work around your schedule and even texted me when the repairman was on the way. In less than 40 minutes, the refrigerator was fixed and the men were on their way! Thank you to each person I spoke to or came to my location! Such a professional company!
Overall Experience
Jenny Cahoon
03/18/2021
Jim came out and repaired our dryer after it had been improperly "fixed" by a different repair service and stopped working again. The work Jim did was exceptional and he went above and beyond to make our dryer functional and safe again. He was very professional and explained the work upfront and what the expected cost would be. I would definitely call Pear Tree Applicance again and recommend them to anyone looking for appliance repair!
Overall Experience

How We Schedule

TIME

When you call, we will schedule a date with a two hour arrival window for when you can expect the technician to arrive.

DAY OF YOUR APPOINTMENT

 We call ahead and send a text message when the technician is on their way to your home.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty. 

Warranty

At Pear Tree, customer satisfaction is our top concern.

We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

When you deal with Pear Tree Appliance, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.