We appreciate William being able to diagnose the issue with our washing machine and order the needed parts quickly. We appreciate their professionalism. The owner, Ken, consistently insures his customers receive quality service at a fair price that is backed with a guarantee.
Love 💘the service all around professional 👏from A to Z ! Keep up the great 👍works
The repairmen were extremely professional, courteous, and respectful. They were on time and gave us a thorough explanation of what was wrong with our dryer. Ultimately, we decided to opt out of the repair and buy a new dryer. They removed the old damaged dryer for us as well. I would highly recommend this company for any and all appliance repairs.
If you’ve ever had a broken appliance at your house, I have 2 bits of advice. The first is do not call Lowe’s even if you bought your appliance there. The second is to call Pear Tree Appliance Repairs. They not only answer your phone call but will actually schedule an appointment. I emailed them and received a call within an hour. They work around your schedule and even texted me when the repairman was on the way. In less than 40 minutes, the refrigerator was fixed and the men were on their way! Thank you to each person I spoke to or came to my location! Such a professional company!
Jim came out and repaired our dryer after it had been improperly "fixed" by a different repair service and stopped working again. The work Jim did was exceptional and he went above and beyond to make our dryer functional and safe again. He was very professional and explained the work upfront and what the expected cost would be. I would definitely call Pear Tree Applicance again and recommend them to anyone looking for appliance repair!